Mobile / Live
xe66 collects and uses your personal information only to run your account, process payments through bKash, Upay, and Bank Transfer, and keep your session secure. What we collect, why we collect it, and how you can control it — this page covers all of that. Access to xe66 depends on your local law and eligible regions.
This policy applies to every interaction you have with xe66 — from the moment you open the account page to each session you start on mobile or desktop. When you register, we collect the details you enter: your name, contact information, and the payment method you choose, whether that is bKash, Upay, or Bank Transfer. We use this information to verify your account, process your transactions, and send you account-related messages. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Upay is limited to what those services need to complete your transaction — nothing more. We may retain certain records to meet obligations under applicable law, but the scope of that retention depends on the jurisdiction you are in and the rules that apply to eligible regions. If you access xe66 from Bangladesh, local data regulations may affect how long we hold your records and what rights you have over them. We keep this policy updated when our practices change, and we will notify you through your registered contact details when a material update occurs.
Understanding the boundaries of this policy helps you know exactly what xe66 is responsible for and what falls outside our control.
This policy covers all data collected when you log in, update your profile, or change your account settings. Any information you enter into xe66 account fields is governed by this policy.
Payment data processed through bKash, Upay, or Bank Transfer is covered here up to the point it reaches the payment provider. Each provider's own privacy terms govern what happens on their side.
Your browsing activity within xe66 — pages visited, games opened, session duration — is collected and covered by this policy. We use it to improve how the platform works for you.
Links or integrations that take you outside xe66 are not covered by this policy. Once you leave our platform, the third party's own terms apply and xe66 has no control over that data.
You have practical options when it comes to the data xe66 holds about you. If you want to review what information is on your account, open the account settings page — your registered details, contact information, and payment method records are visible there. If something is incorrect, you can update most fields directly from the account page; for changes that require verification, reach out through the support routes listed on this page. You can also ask us to explain what data we hold and why. If you believe your data has been handled incorrectly, you have the right to raise that concern with us directly before escalating to any relevant authority in your region. Availability of specific rights depends on your local law and the eligible region you are accessing from.
Open the account settings page to see the personal details, contact information, and payment method records we hold for your profile.
Most fields can be updated directly in account settings. For changes that need identity verification, contact support through the published routes below.
If you are unsure what data we hold or why, send your question through the live chat or email support route and we will respond with a clear explanation.
If you believe your information has been handled incorrectly, raise it with us first. We will investigate and respond before any escalation to a regional authority is needed.
If you have a question about how your data is handled, these are the routes to reach us. Use the channel that works best for you — all three connect to the same support team.
Open the chat icon from any page on xe66 to reach support directly. This is the fastest route for account and privacy questions.
Send your privacy question or data request to the support email address listed in your account settings page. Include your registered contact details so we can locate your record.
The help section inside your account lists common privacy questions and the steps to submit a formal data request if needed.
We take a straightforward approach to keeping your information safe and your account under your control.
Your account data is stored on secured servers. We limit access to your records to the staff and systems that need it to run your account or process your payment through bKash, Upay, or Bank Transfer.
We use cookies to keep your session active and remember your preferences between visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how some parts of xe66 work for you.
We keep your account records for as long as your account is active and for a period after closure as required by applicable law in your region. The exact duration depends on local regulations and eligible jurisdiction rules.
When this policy changes in a material way, we notify you through your registered contact details before the change takes effect. You can also check this page at any time to see the current version.
These are the questions we hear most often about how xe66 handles personal data and what your options are.
We collect the details you enter during registration — your name, contact information, and the payment method you select, such as bKash, Upay, or Bank Transfer. We also collect session data like pages visited and login activity to keep your account running correctly.
We share payment data only with the payment processor you choose — bKash, Upay, or Bank Transfer — and only the information they need to complete your transaction. We do not sell your personal data to third parties or share it for marketing purposes.
Most details can be changed directly in your account settings page. If a change requires identity verification, contact support through live chat or the email address listed in your account. We will guide you through the verification steps shown there.
Yes. You can submit a data deletion request through the account help page or by contacting support. Whether and how quickly we can action it depends on your local law and any retention obligations that apply to your eligible region.
Cookies keep your session active, remember your preferences, and help us understand how the platform is used so we can improve it. You can manage or disable cookies in your browser settings, though some features may not work as expected if you do.
Contact us first through live chat or email support with the details of your concern. We will investigate and respond. If you are not satisfied with our response, you have the right to escalate to the relevant data authority in your region under applicable local law.